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Terms & Conditions

1. ACCEPTANCE

Company Trgovina in storitve, Damjan Klampfer s.p. provides this Store to you on the basis of the following Terms and Conditions. These Terms and Conditions may be updated by company Trgovina in storitve, Damjan Klampfer s.p. from time to time by posting the updated Terms and Conditions on the Store without prior separate notification to You and for Your accessing the Store in any time in the future, such updated Terms and Condition in force then shall apply. You should check the Terms and Conditions each time You access the Store to check for updates.

2. THE STORE

The Store and any services and products that You may purchase through the Store are for Your non-commercial, personal use only and must not be used for business purposes. You will be able to obtain information about certain products and services via this Store and You may also submit queries to company Trgovina in storitve, Damjan Klampfer s.p. to receive more information.

3. PURCHASES

3.1 You can purchase products and services via this Store by selecting a product and proceeding to the check-out. If You have not already registered an account at the Store, You will be requested to register in order for Your purchase order to be processed. All purchases that You may make via this Store will be administered by and purchased from company Trgovina in storitve, Damjan Klampfer s.p.. You thereby enter into a purchase agreement with company Trgovina in storitve, Damjan Klampfer s.p..

3.2 You shall place your purchase order by filling in the required details at the check-out, including the details enabling the method of payment that You have selected. Provided the selected product(s) are available and in stock, company Trgovina in storitve, Damjan Klampfer s.p. will take payment in accordance with Your order. Any rejected or revoked payments are subject to an administrative fee to cover Trgovina in storitve Damjan Krampfer’s direct costs for handling the rejected order.

3.3 Company Trgovina in storitve, Damjan Klampfer s.p. cannot guarantee that all product(s) are available. However, if a product is temporarily out of stock, You may still be given the option to enter into a purchase agreement, but You will be notified that delivery may take longer than otherwise stated.

3.4 When Your purchase order is completed, a receipt confirming the purchase order will be sent to the e-mail address that You have registered. Once You receive this receipt, sent by Trgovina in storitve Damjan Krampfer to Your email address, the purchase agreement is validly concluded. The receipt will include information regarding Your right to withdraw from the purchase agree-ment and any information You may need to access this right as well as information regarding complaints.

3.5 The purchase order is saved in the system of the Store. You may check all your placed orders after you register in the Store with Your user name and password.

4. PRICE & PAYMENT METHOD

4.1 The methods of payment which are available to choose from may vary. You will find the relevant price information and the available methods of payment for each product in the Store.

4.2 Trgovina in storitve Damjan Krampfer reserves the right to amend or change the prices at any time, if not specifically determined otherwise. The prices in the Store are of the informative nature and might be changed by company Trgovina in storitve, Damjan Klampfer s.p. without prior notice.

5. DELIVERY

5.1 The product(s), including applicable warranties, will be delivered to the delivery address that You have registered with the Store within reasonable time, usually within 3-10 working days of Your receipt of purchase, provided the product(s) are in stock.

6. CANCELATION OF PURCHASE

6.1 If You for any reason wish to cancel a purchase, You may do so, without any explanation, within 14 days from receiving the product(s) or within 14 days from the date of conclusion of the contract on the purchase of a service. You must in such case notify the Trgovina in storitve Damjan Krampfer call center at the following telephone number:

+386 41 600 211

6.2 When company Trgovina in storitve, Damjan Klampfer s.p. has confirmed the cancellation, You will be provided with a return form for the product(s). You have to return the cancelled product(s) to the address posted on the return form within 30 days after the notification of cancellation was made. The product(s) must be in the condition in which You received it and packed in accordance with Trgovina in storitve Damjan Krampfer’s instructions. You may open the packaging and examine the product(s). However, the product(s) must be returned undamaged and properly packaged for the cancellation to be valid. If only part of the product(s) is returned, only a correspondingly deducted purchase price will be refunded to You.

6.3 Company Trgovina in storitve, Damjan Klampfer s.p. will pay the cost of postage of the product(s) to the return address. However, if company Trgovina in storitve, Damjan Klampfer s.p. finds that the received product(s) is incomplete, You will be responsible for the payment of postage of any and all remaining parts of the product(s) that You wish to return.

6.4 Company Trgovina in storitve, Damjan Klampfer s.p. will return any charged payment for the purchase as soon as possible, at the latest within 30 days of company Trgovina in storitve, Damjan Krampfer’s s.p. receipt of notice of cancellation.

7. COMPLAINTS

Company Trgovina in storitve, Damjan Klampfer s.p. customer service will do its best to reply to any inquiries and process any complaints regarding the Store, services or products as soon as possible. If a faulty product is delivered to You, You may notify Trgovina in storitve Damjan Krampfer without undue delay of discovering the fault and describe the problem.

Any complaints shall be addressed to:

Company Trgovina in storitve, Damjan Klampfer s.p.
Hočka cesta 27a
2311 Spodnje Hoče, Slovenia

8. PRIVACY POLICY

8.1 By entering into a purchase agreement in the Store, You agree to provide company Trgovina in storitve, Damjan Klampfer s.p. with the accurate data as requested in the purchase or registration form and You agree to the following privacy policy. Trgovina in storitve Damjan Krampfer reserves the right to decline a new registration or cancel an account at any time.

8.2 The information that You provide company Trgovina in storitve, Damjan Klampfer s.p. with through the registration process or otherwise via the Store will be used by company Trgovina in storitve, Damjan Klampfer s.p., which for the purposes of this privacy policy will also include affiliates to company Trgovina in storitve, Damjan Klampfer s.p., for the purpose of providing the services and/or products that You have requested by way of the Store. Such personal data may include Your full name, address, e-mail address and telephone number.

8.3 From time to time Trgovina in storitve Damjan Krampfer might use this information for marketing purposes or to inform You about other products and services, which we think might be of interest for You. If You do not wish to receive such information, You may contact the company Trgovina in storitve, Damjan Klampfer s.p. call center at the following telephone number +386 41 600 211 or by e-mail info@ski-simulator.com.

8.4 You agree that Your personal data might also be passed on to company Trgovina in storitve, Damjan Klampfer s.p. and third parties in order to carry out the delivery of Your purchases, to the extent necessary in order for Trgovina in storitve Damjan Krampfer to provide the services. This might involve a transfer of data outside the European Economic Area. Some of these recipients may be located in countries that do not have the same privacy laws as the EU Member States. However, You may rest assured that the necessary measures are in place to protect the confidentiality and security of personal data. Company Trgovina in storitve, Damjan Klampfer s.p. and third parties will use Your personal data exclusively for the purpose of carrying out the delivery of Your purchases. Company Trgovina in storitve, Damjan Klampfer s.p. will not transfer or sell Your personal data for any commercial or marketing reasons.

8.5 Small pieces of information known as cookies will be installed on Your computer to collect statistical information including navigation paths, number of visits, returning customers and hits per page. The only personal information that a cookie can contain is information that You provide Yourself. They cannot read data off Your hard disk. We use these cookies to help us determine the usefulness of the information that we provide and to see how user-friendly the Store is. Company Trgovina in storitve, Damjan Klampfer s.p. does not share the information that it gathers from cookies or sell it to third parties. If You prefer not to receive cookies from our Store, You can set Your browser to warn You before accepting cookies and refuse the cookie when your browser alerts You to its presence. You can also refuse cookies by turning them off in Your browser. Please be informed that some functions of the Store may not function if cookies are refused.

8.6 You have the right to at any time access, correct, update, or delete Your data by accessing “My Account” or by contacting the company Trgovina in storitve, Damjan Klampfer s.p. call center at the following telephone number +386 41 600 211 or by e-mail info@ski-simulator.com.

8.8 We will only process Your personal information for the duration necessary to allow us to provide the services that You have requested or for any additional period as required by law.

8.9 This privacy policy may be amended by company Trgovina in storitve, Damjan Klampfer s.p. from time to time. We will notify You of any material changes affecting our use of personal data.

9. DISCLAIMER

9.1 Company Trgovina in storitve, Damjan Klampfer s.p. hereby excludes all warranties concerning the supply or failure to supply any service in connection with the Store or that the Store is accurate, complete or up-to-date. You understand and agree that you are using the Store at your own risk and that Trgovina in storitve Damjan Krampfer does not warrant that the Store will meet Your requirements or that the Store will be uninterrupted, error free or secure. Trgovina in storitve Damjan Krampfer reserves the right at its sole discretion, to amend or withdraw any content or services offered as part of the Store.

9.2 The Store and any support are provided to You at no charge and are for Your personal and non-commercial use. Any support provided to You is for information purposes only. Company Trgovina in storitve, Damjan Klampfer s.p. reserves the right to make changes to the Store; or not reply to any queries; or not provide any support in connection with the Store.

9.3 All materials included on this Store are the property of company Trgovina in storitve, Damjan Klampfer s.p. and/or its suppliers and protected by copyright. You are authorized to view and download the materials for Your personal, non-commercial use only.

9.4 Company Trgovina in storitve, Damjan Klampfer s.p. reserves the right to at any time prevent You from using the Store and any services and to prevent You from making any purchases.

10. LIABILITY

10.1 Company Trgovina in storitve, Damjan Klampfer s.p. excludes all liability for any loss or damage, direct or indirect, that You may suffer, in connection with the use of or inability to use this Store. This limitation of liability shall not affect your statutory rights.

10.2 Nothing in these Terms and Conditions shall limit Trgovina in storitve Damjan Krampfer’s liability for personal injury caused by its negligence or intent or any liability which cannot be excluded or limited under applicable law.

11. CONTACT

Company Trgovina in storitve, Damjan Klampfer s.p.
Hočka cesta 27a
2311 Spodnje Hoče, Slovenia
T: +386 41 600 211
E: info@ski-simulator.com
12. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with Slovenian law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the Slovenian courts.

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